Decent place to work - Customer Service Representative Booking.com Employee Review

4.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- training - free lunch - diverse

Cons

- pay could be better

avatar
Booking.com Response
2mo
Thank you for taking the time to share your experience. We are glad to hear that you valued the training, diverse environment, and some of the benefits we offer. We also appreciate your honest feedback on compensation. Insights like yours are important as we continue working to improve the employee experience. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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