Favouritism, witch- hunt and xenophobia at its best - Anonymous employee Booking.com Employee Review

2.0
5 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Lunch and fruit provided - Monthly outing where you have free drinks for two hours. - The international atmosphere. - Possibility to do overtime from time to time. - Discounts in your reservations.

Cons

- Medium and high management positions are given to English people in a huge percentage. The favouritism there is so obvious that is extremely upsetting and frustrating. Specially because the international staff are highly qualified (and of course, all of them are bilingual, whilst the English colleagues aren't) and some of them went from high school to Booking. This creates a negative and irritating experience for the foreigners. Talent, diplomas, international experience, etc are all wasted because you don't have the right nationality. At some point, we did even had a regional manager visiting the office to see why this was happening, and after this visit "what a coincidence", foreign colleagues were promoted. - Bullying, harassment, xenophobia, degrading people in monthly meetings, etc unfortunately happens but management bury their heads in the sand and they never see anything. This applies of course only of the wrongdoer is English or friends with the management. None can touch you then. - Another big issue is micromanagement. If they ever want you out, they will start a proper witch hunt and you'll be gone. Fact. - Hypocritical HR department who claims they are there to help, but it's quite the opposite. If you get too "problematic" with your requests or get sick quite often, then they'll try to get rid of you, one way or another. They will take advantage of the fact foreign people don't necessarily know all their rights in the workplace. One HR associates has confessed in her previous job the role was about retention, whereas in this company it is actually how to get rid of unwanted people. - Targets are unrealistic, putting employees under unbearable stress that brings about illnesses of all sorts. - There's a maximum amount of time that you are given for toilet breaks. There will be questions asked if you go over this amount. - You can get sacked for being late a couple of minutes, but they still employ a team leader that touched inappropriately a female colleague at a work do. Need to say more?

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5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

5.0
30 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Cons

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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