Pros
- International work environment and amazing colleagues - Free lunch, fruit, vegetables, coffee, tea, sandwiches - Freaky Friday - a party for the whole company organised once per year - Summer Party and Xmas Party which are a big WOW - Team outings every 3 months - A great 1-month training - A possibility to practice whatever languages you speak - The company pays for courses online on Udemy, Coursera etc. - 1000 euro per year to use on reservations - Quarterly bonus depending on your results, up to 500 euro - Weekend paid better, also working after 8 PM - You work 7.5h + 30min lunch + 30 min paid break - Despite the closure of one of the offices in Berlin, the company supports the affected employees with many solutions
Cons
- There are certain procedures which must be followed and many customers don't realise it, so you need to be mentally strong to deal with angry/disappointed/demanding customers - If you don't meet KPIs, it might influence your contract - It's a very intense job, calls/emails never stop - Low possibilities of getting promoted - Due to the internal management failure, one office in Berlin will soon be closed and 350 people with fixed-term contracts will not get their contracts prolonged.
