2.0
6 Apr 2019
Current employee, less than 1 year
Cambridge, England
Recommend
CEO approval
Business outlook
Pros
- Free lunch. - Good CV builder/stepping stone, transferable skills to other jobs. - Easy to get a job, due to high staff turn over they're always hiring. - Good social events.
Cons
- Regardless of what they tell you at open days/interviews, be aware this IS a call centre role. - Bad shift patterns, 10 hours long shifts, weekends and evenings. - The customers you have deal with are horrific, (rude and abusive, and ridiculous expectations). - A lot of the problems you have to deal with have no solution, so you just have to apologise and get yelled at. - Lots of pressure on stats targets to reach, most of which are utterly random and you have no control over.
