Pros
Colleagues, lunch, nice offices, well paid
Cons
- High school environment - Fake culture and code of conduct (a lot of retaliation, harassment and burn out issues) - Ridiculous management - A lot of micromanaging - A lot of gossip - Be careful at the parties, since your TL will pretend to be your friend, will ask for personal question and then will use this information against you - Team Leaders are far too young, totally unprofessional and have no clue of what they are doing. - Al lot of pressure - They just want zombies and people who never complain, otherwise they are gonna fire you with an excuse - Unrealistic targets - Employees are treated like robot, not like people - It’s not possible to grow in the company, unless you act like a yes man, smile all the time, never complain and pretend to be your TL’s best friend - Just a call center, even if they try to hide it - Late shifts - Weekends - Almost impossible to plan your holidays since the system does not allow it most of the time - Unethical behaviour, but managers always get away with it since HR is pathetic and cover it up all the time - Unless you are desperate, don’t accept this job. You are going to regret it for sure.
