They don't deserve you - Customer Service Advisor Booking.com Employee Review

1.0
11 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers, multicultural enviroment with people from all around the world, free coffee, tea, fruits and good perks.

Cons

I used to like working here, but they made me hate it. They don't care about you, they don't value you or appreciate your efford. I gave this company my best every day and when I needed them, I received a slap in the face. Managers are entitled, childish and incompetent, they don't even possess the most basic people skills. They don't treat people equally and career progression is not based on experience or hard work but on people you know. When I quit this job, I felt like 500 pounds was lifted off my chest.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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