Decent Place of Work - Customer Service Executive Booking.com Employee Review

4.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers Staff events Supportive team leads

Cons

Volume dependent performance Rude customers

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Booking.com Response
1y
Hi, thank you for your review. We are pleased to hear that you found it a decent place to work at. It is appreciated that you highlighted your friendly coworkers, the staff events, and the supportive team leads. Your feedback regarding the internal work process is appreciated as well. Wishing you all the best with your next career move. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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