It was typical call center experience...people who are wanting to be part of the "in crowd" get promoted. - Customer Service British Airways Employee Review

3.0
23 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Benefits including travel and the chance to interact with people all over the world.

Cons

Understaffed and no room for the personal touch with their employees. Was disappointed on how I was let go and finally understood why all the other employees complained so much about the company.

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

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