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      Bromford

      Engaged employer

      Bromford reviews

      Bad - Manager Bromford Employee Review

      1.0
      17 Mar 2023
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice recently refurbished office facility, good benefits

      Cons

      This place has lost sight of its purpose. Poor leadership, pays lips service to staff but no real interest in staff or customers experiences, focus is purely on profit, big numbers, external ratings,

      avatar
      Bromford Response
      3y
      Thank you for taking the time to add a review for us, it’s by receiving feedback that we can make improvements for colleagues who work for Bromford. It is pleasing to hear that our benefits and facilities have had a positive impact on your experience at Bromford and is a disappointing to see that you feel the business has lost it's sense of purpose. It would be great to hear more about your experience to understand your comments in more detail – please contact the People team for a confidential conversation about how we can improve your experience

      Explore other reviews about Bromford

      1.0
      29 Apr 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      In general the people who work here are great and help each other and want to make a difference. The aims of the organisation sound great and draw you in to feel like you can be yourself and have your say, the reality is very different.

      Cons

      In customer experience the senior leadership is top down, restrictive and bullying. When issues and concerns are raised even from within leadership roles these are swept under the carpet. If you question decisions or aren't a yes person you are described as negative even if you do this in a constructive way. There is also a sense of you get roles if your face fits

      9
      avatar
      Bromford Response
      4y
      Firstly thank you for being honest, which is part of our DNA here at Bromford. We are committed to creating a safe, healthy and inclusive culture and do not accept or tolerate bullying in the workplace and take any allegations of this nature very seriously. In line with our DNA and core competencies, we encourage colleagues to Be Honest, Be Bold and work with courage and will ensure we address any concerns that are raised and listen to the voice of our colleagues.
      3.0
      16 Jan 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Team members, the overall philosophy as a social enterprise, genuinely wants to help unlock customers potential

      Cons

      Turn over of colleagues within the team, lack of stability, not allowed autonomy, too much oversight, lack of trust to do your job

      3
      avatar
      Bromford Response
      8y
      Thank you for posting your review, we're sorry to hear that things didn't work out for you. Lots of what you raise point towards the fact there has been so much change at Bromford - which can feel uncomfortable and unsettling for colleagues. We have, and are continuing to, put lots of support in place for teams, individuals and leaders, and our transformation programme is now well underway; helping us align our services and improve how we do things. Wishing you all the best for the future.
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