The perfect place to work. - Senior Operations Manager Capita Employee Review

1.0
9 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Training given in egotistical supremecy while demonstrating apathy.

Cons

For hypocrisy, bad ethics, a lack of supoort, poor planning, uneducated and disorganised management, rubbish training, very poor audits and business assurance, blame shifting to low level employees, laziness, inaccurate instructions and of course the old favourite : company progression and advancenent by cup size and ability to enter into "personal" relationships at company events. Little to zero HR professionalism, very high staff turnover, the management team are disconnected and more about the "drinking culture" than professionalism and results. Oh and lies... Dont forget the lies you can become an expert in dishonesty with regular exposure to the same in constant meetings which change nothing. Truncated operating model where rules and integrity don't matter if your friends with the right "people". If working here was like being in a grand prix race, at capita its like you are not taught to drive, then put in banger of a car with three flat tyres and sugar in the gas tank. While the pit lane colleagues have a party, you are responsible for winning the race at ANY cost. Your co pilot gives you wrong directions because he has been given the wrong map but somehow you make it on your wits round the course and finally you limp up to the finish line. Here you are met by the chief mechanic, designer and owners and they congratulate each other on how well they did even though technically you came in last. When noones looking they "fix" the scoreboard to show their sponsors you came in first and then they are off to spray champagne on each other. Biggest con... Youll be embarrassed when people ask what you do for a living

Explore other reviews about Capita

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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