Great place to work, nice people and nice environment. - Customer Relations Advisor Capita Employee Review

No structure and the business did not have a long term plan apart from how to cut cost and cut corners. High turnover - they do not bother to keep their best staff and in most cases had position that were unoccupied for weeks, which caused a strain on other workers. Low pay compared to other industries. Promotion without pay is common, you basically commit more responsibilities and time, while getting no increase