Great benefits and good flexibility for work life balance if you can survive the culture. - Director, Human Resources Capital One Employee Review

3.0
20 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Benefits, flexibility with work hours (for non-front line jobs), good comp plans, amazing CEO and vision. Amazing community involvement. Some of the most talented people work there.

Cons

Leadership (VP + levels) - it's a good ole boys world and Richmond runs the show so if you are not in Richmond or follow suit and comply with old school methods and practices you will struggle in the environment. There is a culture of fear -(regardless of what is preached) and you are always needing to "show well" or "concede to egos" or you will be calibrated down in performance reviews (or out) and will not move up or around in your career there. It's all about who you know and who likes you versus the impact you have on the organization. I have seen some of the worst leaders get promoted.

Explore other reviews about Capital One

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, particularly for development. People are kind

Cons

Not many cons -- there's good internal mobility once you are part of the company

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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