Broken structure, broken culture - Senior Software Engineer Checkout.com Employee Review

Thank you for sharing your feedback with us. We value your input and take your concerns seriously. Here's how we are addressing the points you've raised: Executive Team Listening to Employees: We acknowledge the importance of listening to our employees and are actively working to improve this. Our regular Q&A sessions with the executive team are designed to foster transparency and create a safe space for employees to share their opinions. We strive to ensure that all feedback is heard and respected. Frequent Changes and Team Restructuring: As a fast-paced company experiencing significant growth, changes in priorities and team structures are sometimes necessary. We understand this can be disruptive and are committed to improving communication around these changes to provide a better sense of stability and ownership for our employees. Sense of Ownership: We aim to create an autonomous environment with ample opportunities for growth and development. We are working on ways to better maintain project stability while making necessary adjustments to align with our evolving goals. Diversity in Higher Management: We recognize the need for greater diversity within our higher management team. We are actively working on improvement programs and specific initiatives to promote diverse talent within the company. Recently, we have promoted internal talent and are continually seeking to enhance our diversity efforts. Focus on Employee Experience and Progression: Our structured career paths and pay-for-performance culture are designed to support employee progression. We are continuously looking at ways to improve the employee experience and ensure that our focus extends beyond customer satisfaction to include the well-being and development of our employees. Work from Home and Return to Office Policy: We understand the concerns about the return to office policy. At Checkout, we strongly believe in-person collaboration provides more opportunities for our employees to come together to collaborate and build meaningful relationships which creates a better sense of belonging, connection, and community. That's why we ask employees to come to the office three days a week Addressing Employee Issues and Focus on Minority Groups: We are committed to addressing the issues employees face and improving processes to tackle accumulated problems effectively. Our commitment to diversity includes adapting processes and supporting internal communities to ensure all minority groups feel valued and supported. We are also bringing in specific programs to enhance our focus on diversity and inclusion. We appreciate your feedback and are dedicated to making continuous improvements to create a better work environment for all employees.