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      Convergys

      Acquired by SYNNEX

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      Convergys reviews

      Customer Support Nike.com - Customer Service Representative Convergys Employee Review

      1.0
      14 Jun 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      easy to get hire proud to work for the most famous sport brand discount on shoes robust processes and super organise good on your CV for customer service

      Cons

      salary VOC and stats are manipulated in order to get rid of employe just before giving the company has to give permanent contract managers are not the smartest

      Explore other reviews about Convergys

      5.0
      16 Jun 2021
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good in training people and provides opportunity for growth.

      Cons

      No retirement benefit even after completing 5 years of service

      3.0
      29 Jul 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      was able to work remotely is a plus - training is good, if you have inquiries- recruitment department was able to address concern in a timely manner-

      Cons

      the account that was assigned to is sales - so monthly quota is stressful. Our account was unfortunately let go and the position is no longer available to they need to let go of us

      1
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