Varies depending on store - Store Operations Manager Dunelm Employee Review

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Okay pay in coach roles Can be really positive and a great developmental environment if your line manager is behind you Internal development programmes are good

Cons

Pushed to the max with hours being cut some weeks (should consider saving some money by reducing the copious amounts of POS sent into store) If you don’t have a responsible store coach, you will struggle. Examples include: fostering a toxic work environment, allowing a culture of bullying and gossip (beyond normal workplace chat), rota changes up to and including the day of shift impacting your personal life, refusing to support the development of younger colleagues.

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Dunelm Response
1mo
Thanks for taking the time to leave a review. We value your feedback and thoughts, and will pass these onto the relevant teams.

Explore other reviews about Dunelm

5.0
12 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Good hours and pay rate

Cons

Not much over time available

3.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

For the start of your career

Cons

Slight Micromanagement on some levels

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Dunelm Response
1y
Thanks for taking the time to leave a review, we appreciate your feedback.
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