The work atmosphere incentivizes employees to step on each other’s toes to get ahead; there is no sense of team work or camaraderie. Team members and quicker to assign and pass off blame before making steps to prevent it.
Long-time employees seem bitter and unaware of how their behavior (stepping on toes, talking trash while on hold, outright verbal assault and passive aggression) impacts newer employees or office culture.
NO formal training and you're told everything is situational, which makes it nearly impossible to flourish in your first few months unless you've worked in a similar agency before.
HR is not on your side. Having the same rep for an entire department only makes seniority and the ostracism of junior staff worse.
Most if not all senior team members don't care for your personal growth or development - they are unclear and untimely about providing feedback for real time improvement.
Lack of diversity, even in working styles. If you don't fit the cookie cutter account mold you will not succeed, bond with other employees or enjoy your job.
