Could go either way - BOA Branch Office Administrator Edward Jones Employee Review

3.0
25 Oct 2017
Recommend
CEO approval
Business outlook

Pros

The pay is good for what you do. The benefits are good and the job can be flexible when you need time off.

Cons

If you work for a Financial Advisor you don't like, you are screwed. I worked for one I couldn't stand and it's just you and the FA in the office; no one else. And you can't transfer to another office for a year. There is a lot of down time, depending on how successful your FA is. Mine was a level 3 of 10, so I took like 6 phone calls a day and we maybe had one appointment. All of the training is online so if you have a question, you are again screwed. If a client calls in and you don't know how to help them, you basically have to call them back and then call your mentor or the home office to get your answer. The process is a bit messed up. It can get lonely if you are a people person.

Explore other reviews about Edward Jones

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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