I worked at Gallagher Bassett Services full-time - Senior Case Manager Gallagher Employee Review

4.0
22 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Working environment is extremely friendly. Employees compensated fairly and with respect.

Cons

Part of the job is dealing with injured workers which can be hard. This can be rewarding but also depressing.

Explore other reviews about Gallagher

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Had mostly positive experiences with my coworkers; lots of great talent

Cons

Toxic management, limited leadership oversight, weak organizational structure, minimal career mobility, inconsistent support on accounts, unclear expectations, excessive bureaucracy, heavy reliance on overseas support, and a culture that encourages burnout with little operational relief.

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