Unstable out of touch upper field leadership - General Manager Gap Employee Review

2.0
27 Feb 2015
Recommend
CEO approval
Business outlook

Pros

discount across gap brands. 4 weeks paid time off to start. 100% 401k match. 100% tuition reimbursement for FT employees and managers.

Cons

Unrealistic expectations. Company constantly cuts payroll issued to the store. Three CEO changes in 1 1/2 years. Full realignment of all management positions to cut payroll and makeup for $10 hour promise. 4 market leaders in one year in NJ. NY upperfield leaders are out of touch, They push store GM's to focus on tasks and Jive and Instagram instead of the customer. Too much micro management

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5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

friendly staff and caring managers

Cons

no complaints it was what you would expect for a retail job

5.0
24 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Discounts were amazing during the holidays

Cons

The long work hours during the holidays

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