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Gap Reviews

Updated 20 April 2018
4,393 reviews

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3.6
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Gap CEO Art Peck
Art Peck
761 Ratings

4,393 Employee Reviews

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Pros
Cons
  • don't have a good home to work life balance (in 110 reviews)

  • Too much pressure to push credit cards (in 215 reviews)

More Pros and Cons

  1. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    Nice environment, good training, nice hours.

    Cons

    Management changing every few months


  2. "Stockroom Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scotland in London, England
    Former Employee - Scotland in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gap full-time (Less than a year)

    Pros

    Great environment and fabulous team members

    Cons

    customers cleaning up

    Advice to Management

    Communicate more with team

  3. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in South Kensington, England
    Current Employee - Sales Associate in South Kensington, England
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I enjoy using the staff discount because it is good & very helpful in buying clothes for yourself and others. It is also useful when purchasing uniform

    Cons

    I would much rather have more pay for this role because the staff have to undergo a lot within the role & dealing with customers in a high end area isn’t easy


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Guildford, England
    Former Employee - Sales Associate in Guildford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gap part-time (More than a year)

    Pros

    good environment
    decent pay
    fun co workers

    Cons

    overworked
    way too many hours
    bad management

    Advice to Management

    employee better people


  5. "Amazing Place to work !!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap part-time

    Pros

    Lovely, friendly people that work there. Always willing to help you, not cliquey at all. If you're an Xmas temp they'll do their best not to throw you in at the deep end and will try and train you at quiet times during the week. Also don't expect you to do everything at once and they make sure someone is with you so you're not on your own.

    Cons

    It can take a while to learn how everything but if you're a quick learner you'll get the hang of it!

    Advice to Management

    NONE :)


  6. "Nice but chaotic management"

    StarStarStarStarStar
    Former Employee - Sales Associate in London, England
    Former Employee - Sales Associate in London, England

    I worked at Gap part-time

    Pros

    Store management is generally kind, as are most colleagues. Those who have worked at the store for longer seem to have genuinely become good friends.

    Cons

    -Day to day management is more like organised chaos, often understaffed as a result.
    Visual Merchandising clearly think they are 'too cool' for Gap and love to boss sales associates around.


  7. "Ridiculously stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dartford, England
    Former Employee - Anonymous Employee in Dartford, England
    Doesn't Recommend
    Negative Outlook

    I worked at Gap full-time (More than 3 years)

    Pros

    They don't discriminate on age in regards to pay - all employees are paid the same minimum pay regardless if you are under 18 or over 25 years

    Cons

    - changing promotions pretty much every day - there's no communication from head office to stores in regards to marketing or store windows, ive had to change marketing around in the store 3 times in a day due to head office continuously changing their minds
    - managers expect employees to have no life besides gap; dont you dare turn down a shift because you are busy, youll never get offered shifts ever again and will be penalised for it
    - visual merchandising is SO stressful, so much extra pressure than a sales associate with no extra pay. You have to stay (sometimes unpaid) every week in order to get your jobs finished. You cannot just leave when your scheduled shift is over, you must stay until tasks are completed, due to no staff this makes it very hard to complete tasks quickly
    - never enough staff. District managers are always on the managers backs to cut hours continuously, leaving the staff stretched very thin and expected to do the job of 3 employees at one time
    - managers just SIT OUT THE BACK all day "checking emails" and then moan when important tasks aren't completed
    - Gap made it very difficult for me when I left, their noses were put out of joint when I left so they did not pay me for a weeks work, it took me 6 weeks to fight with continuous emails to HR and phone calls to managers to finally get paid what was rightfully owed to me

    Advice to Management

    get off your butt and do actual work on the shop floor

  8. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gap part-time

    Pros

    Members of staff are fun - makes shifts go quite fast.

    Cons

    Lots of tasking as it can be quite quiet


  9. "Fine, but"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    Convenient and easy way to earn money

    Cons

    So much micro management in store, and nobody knew how to sell

    Advice to Management

    Give your employees more responsibility on the bigger things, to stop them obsessing on the little stuff.


  10. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Former Employee - Sales Associate in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gap (Less than a year)

    Pros

    Staff is great and very helpful

    Cons

    Low salaries. Long hours of work


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