Gap Reviews | Glassdoor.co.uk

Gap Reviews

Updated 18 November 2018
4,720 reviews

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3.6
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Gap CEO Art Peck
Art Peck
858 Ratings

4,720 Employee Reviews

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Pros
Cons
  • "work life balance visits credit cards" (in 118 reviews)

  • "A lot of pushing of credit cards to customers" (in 224 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap full-time

    Pros

    Great working environment, the people you can work with are fun. And there are lots of opportunities for progression

    Cons

    Profit driven. Salary isn’t great and you have to really work hard.

    Advice to Management

    Be kinder to staff. More incentives

    Gap Response

    24 Jul 2018 – Company Representative

    We love to hear your comments regarding career growth. We value the development of each and every member of our organization, and we are committed to investing in our employees to make sure they’re... More


  2. "Management needs help"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    Great people and great discount

    Cons

    Not enough managers and customers were pretty rude sometimes

  3. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    Flexible and first-hand customer service

    Cons

    varied hours and management changes constantly


  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay
    fairly flexible with working hours

    Cons

    Very repetitive and quite boring


  5. "Gap review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap full-time

    Pros

    The pay is very good.

    Cons

    The mangers are rude and disrespectful.


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sale Associate in London, England
    Former Employee - Sale Associate in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Gap part-time (Less than a year)

    Pros

    Some really nice staff members who worked very hard for the gap brand.

    Cons

    Pay is low and they are below some other London pays. Hard work isn't rewarded, some management need to learn how to address staff and to show some empathy as unfortunately the robots haven't arrived just yet. Very anti social in the staff room no one really spoke to one another which sometimes you needed. I just found it a very odd environment. Also some other issues but overall the company needs to look at its self.

    Advice to Management

    Reward staff, acknowledge what they are doing to keep the brand going. Have empathy to staff who may have issues or illnesses.

    Gap Response

    23 Oct 2018 – Company Representative

    We are sorry to hear this. We believe that each member of our team should feel valued and respected, regardless of their level or role. We take this feedback to heart and we will continue to provide... More


  7. "sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gap part-time

    Pros

    made good friends, 50% off

    Cons

    bad manager, poor management and discipline

  8. "Great place to work at Gap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good knowing people there

    Cons

    No cons that I can think of


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Sidcup, England
    Current Employee - Store Manager in Sidcup, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gap full-time (More than 10 years)

    Pros

    Leading from the front , set the example

    Cons

    People not sharing the same passion for service as myself

    Advice to Management

    Run it like you own it


  10. "Great colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gap full-time

    Pros

    Great people and great management team. Very felxible

    Cons

    Exhausting work and hard at Christmas time


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