Happy I'm No Longer There. Thanks, Glassdoor - Account Executive Glassdoor Employee Review

2.0
4 Aug 2016
Recommend
CEO approval
Business outlook

Pros

-Both of the managers I had as an AE were fantastic. They were supportive, encouraging and genuinely cared about me, my teammates and the overall growth of the company. They were well-respected by other departments and epitomized GRIT. -Bootcamp class! -The Glassdoor mission. I believed in it. I was genuinely passionate about being an advocate for Glassdoor because I understood how valuable the site was to employers and job seekers alike in matchmaking employers and job seekers.

Cons

Change in management within the AE tier. That is when things started going downhill. I was placed on a performance plan in January; however, the problem was that I was not informed this was a possibility after Q4 had wrapped. Talk about being transparent. Unlike other sales orgs, this "plan" was not designed to help me succeed. In fact, it was the opposite. AE quotas had not been determined. So I was expected to hit a certain percentage of an undetermined goal. Great. And had less than 30 days to do so from the time I was placed on said plan. Cool. This was also my first time on plan. Fantastic. I fought to stay and asked for a fair shot at hitting quarterly quota, which still hadn't been determined at that time. Adding to the sting: the deals I had up-sold (2-year deals vs. standard 1 year) were ignored. Those deals would have prevented me from being on "plan" altogether. After a lot of back and forth, a "compromise" was reached at the end of January that gave me until the end of February to hit quota, which was still unofficial and hand-written onto my plan contract. I've been in sales for 5+ years. Being on plan scares everyone. But my biggest frustration was the lack of professionalism upper management showed. It was as if Glassdoor's focus on transparency no longer applied. "Don't tell anyone you're on this plan." At that point, I laughed. I could not understand how the same company, the company I loved to work for, could expect me to "be ethical," "do the right thing" and "help people find jobs and companies they love. Are you kidding me? What a joke.

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Glassdoor Response
9y
Thank you for your feedback and I am glad to hear you enjoyed your overall experience at Glassdoor and working with your fellow AE peers and two direct managers. I apologize for the poor experience as it relates to the plan that was outlined and lack of clarity and communication around goals and objectives. Our goal is to have open and transparent communication with our employees and I will take this feedback and continue to work with our management team to drive more consistent communication. I appreciate your feedback and wish you the best in your next opportunity.

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Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

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2.0
11 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

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