Bad managers in SMB, terrible management all around - Account Manager Google Employee Review

5.0
3 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Food, tools, the deegre of being a Googler, etc

Cons

SMB is a joke, the managers don't even know how to use an excel spreadsheet or do a power point. Some of them might not even know the difference from CPA or CPM. Why they are managers? Simple as that, there are two heads that control everything and they promote people who praises them. One is ex photographer assistant who practices nepotism all the time and the other is a socialist. And why Google keep them there? Because you Dont need good people to do the work asked. Even monkeys could work in SMB Brazil. Google hiring bar has decreased a lot in the last few years, HR is doing a terrible job lately, skilled people Dont wanna work there. Why? Its not a good place to be anymore, the money is terrible and they try to sell you a glamour thing. Who lives on Glamour nowadays? Google Brazil and SMB are totally overrated. If you are a kid that wanna show off as the coolest hipster person in a fratty party, that's the place for you. If you aren't, its a trap.

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5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good environment to work in

Cons

no cons, i loved the job

4.0
21 Jun 2013
Recommend
CEO approval
Business outlook

Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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