Terrible! Never ever work here!!!! - Sales Assistant H&M Employee Review

1.0
31 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Some customers are polite and friendly colleagues

Cons

Disgusting treatment of staff from both managers and customers! people do not even care that you exist! you have to tidy up after customers dump clothes all over the shop and once you’re finished they will destroy the shop once more! people really do see you as invisible and i’m surprised they don’t walk into me ... you have to tidy away multiple rails of clothes that customers have tried on and don’t want whilst having to put up with their rudeness and the way they look down to you. Managers give you the smallest amount of time to tidy a department and clear all the rails which is physically impossible and exhausting. No one values you as an individual.

Explore other reviews about H&M

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great discounts on clothes, flexible on hours

Cons

Have to stand for a long period of time

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

can accrue sick hours / vacation easy going staff once you get the hang of a routine, it's easy

Cons

managers could either be nitpicky, or don't help at all company management was even pickier i worked there for four years; by the time i left, the company had changed so many policies that did not make it easier for the worker work/life balance was hard, especially during holidays or summer

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