Nice - Customer Service Manager H&M Employee Review

4.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

Nice pay care about their employees. Always looking into ways to improve. You get to work from home.

Cons

Information is everywhere and not in 1 place. They have 1 place to check updates however info does go into other places that you will need to check from time to time. Some of the work load should be others management responsibility. 8 days out of the month you need to be in office and only 4 u get to choose. The other 4 you have to be scheduled along with your team. I can see being scheduled for team meetings or training but these other 4 days you should be able to choose as well.

Explore other reviews about H&M

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great discounts on clothes, flexible on hours

Cons

Have to stand for a long period of time

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

can accrue sick hours / vacation easy going staff once you get the hang of a routine, it's easy

Cons

managers could either be nitpicky, or don't help at all company management was even pickier i worked there for four years; by the time i left, the company had changed so many policies that did not make it easier for the worker work/life balance was hard, especially during holidays or summer

See reviews by: Helpful|Rating|Date|All