Extremely out of date mentality towards phone calls. Cold calling has its place but management are much more interested in numbers of calls than results.
Constant micromanagement. Do things their way or the highway. No autonomy.
The worst commission scheme I've come across - you're looking at around £1500 for 20k of billings. I now make around £3500 from the same.
Basic salaries aren't the worst but are pretty poor.
Looking busy is more important than being busy - very old school mentality around working hours etc.
So much middle management who do very little and haven't recruited for years and are so out of the loop.
You will be told constantly that Hays are the market leader - they are big and successful, but they are not respected and others do things much better. Don't fall for it!