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      ICON

      Engaged employer

      ICON reviews

      Worst IT, useless employee "initiatives" - Anonymous employee ICON Employee Review

      2.0
      3 Oct 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, great colleagues, generous PTO

      Cons

      I have never seen an IT group work so hard to NOT help people to do their jobs. Many requests are simply ignored and there are many IT systems that are poorly or only partiallly deployed causing communication and other technical issues. HR spends 20 minutes 4 times a year promoting their latest employee "initiatives" and the rest of the year doing the opppsite.

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      5.0
      19 Jun 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      30 Jun 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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