ICON Reviews

3.5

64% would recommend to a friend

(5,305 total reviews)
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Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
2.0
20 Feb 2018

Global Clinical Trial Manager

Recommend
CEO approval
Business outlook

Pros

Good work/life balance, nice and compassionate line managers. Very strong business outlook as they very well know how to milk the employees to the max, if you want to invest in shares - ICON will always grow.

Cons

Compensation is just OK, no adequate benefits no any will to invest in employees and support their development. No opportunity for career development.

3.0
9 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Basic salary is definitely good. You can get by even not earning any bonuses. Amazing Line Management, really inspirational people with big will to fight. Great people.

Cons

The company is rather poorly managed. Everything is about money. Sometimes it's even pointless to try, so at the end you loose all of the motivation. It's quite hard to get a bonus. You have to make a lot of placements to hit the threshold and get money, otherwise you get nothing, when in most of agencies you get money for every placement. No one knows anything, people are unwiling to make decisions, everything is just constantly escalated, as nobody wants to take responsibility. I felt really unmotivated. It's super hard to get salary raise.

2.0
6 Dec 2019

it worsened over years

Recommend
CEO approval
Business outlook

Pros

friendly environment amongst peers; above-average salary

Cons

I had a very bad line manager, who was not interested in my development and only cared about the project metrics. More generally, the company brags about their values, but they don't really practice them. On the technical side, they still use very old and obsolete systems that can't keep up with the advancement of the clinical research industry.

Viewing 1 - 3 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.