ICON Reviews | Glassdoor.co.uk

ICON Reviews

Updated 21 June 2018
640 reviews

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3.2
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ICON CEO Ciaran Murray
Ciaran Murray
237 Ratings

640 Employee Reviews

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Pros
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More Pros and Cons

  1. "cta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON full-time

    Pros

    good atmosphere in the office

    Cons

    nothing to say about it

    Advice to Management

    more motivation in the team


  2. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICON full-time

    Pros

    Working in early phase eTMF in ICON . it is a good company to work for balance the work life and personal life.

    Cons

    The package is really very less for the freshers specially.

    Advice to Management

    Please work on year end review.

  3. "Manager's view"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Liverpool, England
    Current Employee - Team Leader in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICON full-time (Less than a year)

    Pros

    Will to improve and grow.

    Cons

    None at the moment as employed for less then 6 months

    Advice to Management

    React and action faster. Improve communication


  4. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICON full-time

    Pros

    smart, collaborative colleagues who work hard and feel a personal duty to their clients and peers

    Cons

    myopic and disengaged management with no demonstrable strategic plan for growth and success

    Advice to Management

    managing to the middle creates and average company providing an average service in a very competitive market. Give people the tools, support and opportunities to excel


  5. Helpful (1)

    "Terrible company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ICON full-time

    Pros

    The benefits are good, 401K matching at 6%, 28 days PTO.

    Cons

    The new CEO is terrible. Everything is about the bottom line and so resourcing constraints make it impossible to get the job done. Miserable culture.

    Advice to Management

    Get a new CEO


  6. "Before and after"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Southampton, England
    Current Employee - Talent Acquisition Specialist in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICON full-time (More than 3 years)

    Pros

    Flexible, mature environment, always supported by management

    Cons

    Extremely busy but equally the variety is great


  7. Helpful (2)

    "Once a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ICON full-time (More than 3 years)

    Pros

    Innovative company and great team. Very good company training program. Company was founded on the idea of caring for their employees and quality over quantity, and some of that spirit remains in the form of work flexibility.

    Cons

    The steering in company management for escalating in global CRO market by constantly growing (9-10%) while cutting costs without improving infrastructure has sacrificed all caring for employees, making everyone from baseline level to management fully overloaded, giving the impression of always running for to stop fires and lack of control or quality. Also salaries are no longer competitive

    Advice to Management

    Recover the foundational spirit of the company, return to quality and people caring

  8. "Great colleagues but poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ICON full-time

    Pros

    Good benefits. Great colleagues. Reasonable salary.

    Cons

    No clear career path and lack of clarity from management about opportunities for advancement thus making it difficult to retain good staff.

    Advice to Management

    Be more open about opportunities for career advancement (or lack thereof).


  9. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ICON full-time

    Pros

    Good salaries, comfortable office, nice canteen

    Cons

    Poor communications, lack of promotion opportunities, cost reductions over people leadership. Parking could be an issue as a new joiner

    Advice to Management

    Listen to the people who have years of experience on your teams...


  10. "Clinical Trial Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management essential course offered for new employees on the clinical trial management role.

    Cons

    Poor resource management, Poor CTM/CRA teams allocation


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