ICON Reviews

Updated Sep 24, 2021

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Found 1,448 of over 1,599 reviews

3.8
79%
Recommend to a Friend
85%
Approve of CEO
ICON CEO Steve Cutler
Steve Cutler
344 Ratings
Pros
  • "Work life balance; flexible PTO(in 117 reviews)

  • "Work life balance, good benefits(in 56 reviews)

  • Cons
  • "work life balance can be overwhelming(in 53 reviews)

  • "No career progression, not flexible with working from home(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Great CRO

      Jun 11, 2021 - Project Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good processes, nice people, teamwork

      Cons

      Moving Business model to other countries

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    2. 4.0
      Current Employee, more than 1 year

      ICON Work-Life

      Sep 8, 2021 - In House CRA II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast Paced Sponsor-Relationship Interesting Studies

      Cons

      Low Volume Leadership Lacking Bad Sponsor Choice Unnecessary Training

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    3. 2.0
      Current Employee, more than 8 years

      Exhausting place to work

      Sep 17, 2021 - CTM In EMEA in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues are hard working, clever people who work really hard to do a good job

      Cons

      Too focussed on metrics Regularly allocate staff to more than 1 FT Not flexible enough to meet client’s needs No support from Snr management Line managers really vary in how much they are interested in their team Very long hours Too many meetings

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    4. 4.0
      Current Employee, more than 8 years

      Family feel

      Aug 28, 2021 - Senior Project Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice teams to work with

      Cons

      Work life balance can be difficult

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    5. 3.0
      Current Employee, more than 3 years

      ICO SSU is terrible

      Sep 10, 2021 - Site Activation Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      PTO are flexible. LM are nice but upper management are terrible,

      Cons

      treating their employee really harshly. lack of support and help

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    6. 4.0
      Current Employee

      Good work environment

      Aug 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co-workers are always friendly and ready to help.

      Cons

      Workload is inconsistent but there are always things to work on.

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    7. 4.0
      Former Employee, more than 5 years

      Friendly and supportive environment

      Aug 22, 2021 - Senior CRA II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Access to several internal training programmes. Flexi-hours Remote work Opportunities for career progression Space for changing roles between different departments

      Cons

      Low salary compared to competitors. Slow career progression in some roles. The quality of line managers is quite variable between different managers.

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    8. 5.0
      Current Employee

      Exciting CRO

      Aug 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growth. Global. Ambitious Opportunities to get state of the art experience. They have a good team spirit and people culture

      Cons

      Not much. Some challenges due to staff turnover (like many companies). It is a large organisation and with mergers/aquisitions they get more complex

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    9. 4.0
      Current Employee, more than 1 year

      Great company with lots of benefits

      Aug 7, 2021 - Talent Acquisition Specialist in Reading, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexi Time, great team spirit, lots of benefits and strong company culture

      Cons

      Nothing that comes to mind

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    10. 1.0
      Former Employee, more than 3 years

      Terrible place to work

      Sep 9, 2021 - Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some departments have great people.

      Cons

      No staff development. Only focussed on the bottom line. Staff turnover massive. Targets and KPI are arbitrary and obsessed over.

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      1 person found this review helpful
    Viewing 1 - 10 of 1,448 Reviews
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