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    ICON Reviews

    Updated 6 December 2018
    706 reviews

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    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    ICON CEO Steve Cutler
    Steve Cutler
    4 Ratings

    Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Clinical database programmer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at ICON full-time

      Pros

      Great team to work with
      Great company with good vision

      Cons

      Demanding clients on projects
      Tight timelines
      Compensation can be better

    2. "Generally good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at ICON full-time (More than a year)

      Pros

      - Passionate employees about their work
      - Benefits are decent (i.e. private pension scheme, and private healthcare)
      - Room for development

      Cons

      - Not the most competitive with salaries in the industry
      - No transparency regarding roles and salaries

      Advice to Management

      Be more open regarding salaries; it's very off-putting and unfair when you find out you're getting paid a lot less than someone who is doing the same work.

      3. Join the ICON team
      See Our Latest Jobs

    3. "Drug Safety Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Drug Safety Associate in Eastleigh, England
      Current Employee - Drug Safety Associate in Eastleigh, England
      Recommends
      Approves of CEO

      I have been working at ICON full-time (More than a year)

      Pros

      Flexible working (easy to WFH), good work/life balance (normal work hours 99% of the time) and supportive managers. In addition, I find if you perform well and are patient you are given responsibilities (such as project lead).

      Cons

      Only small increases in salary, there does not seem to be much stability in the teams - the team I am working in has had multiple staff moved to various other teams many times this year.

      Advice to Management

      Try to keep team changes to a minimum as it is difficult to build a strong working relationship with team members if they are moved to a different team every few months.

    4. "Overall Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at ICON full-time

      Pros

      There are good benefits - vacation, health, pension etc.
      The work is Interesting and varied.
      There are flexible working hours/work from home etc.

      Cons

      There are constant reorganizations which are not communicated to staff effectively. There is a lack of investment in people which leads to a lack of employee loyalty to company and can lead to bad morale in certain departments.

      Advice to Management

      Encourage more bottom up thinking - employees are more than just a number on the balance sheet and a drain on the budget.

    5. "ICON"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at ICON full-time

      Pros

      Great Culture. Supportive and Diverse

      Cons

      Cant think of Cons right now

      Advice to Management

      I cant think of an advise

    6. "Portfolio Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      No opinion of CEO

      I worked at ICON full-time

      Pros

      Excellent training program. Motivated individuals.

      Cons

      Top heaving and needing to know your way around.

    7. "Please avoid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at ICON full-time

      Pros

      Possibilities of some gaining some good experience only if you are happy to stretch yourself

      Cons

      Highly political and demotivating work culture

    8. "a stepping stone to other jobs"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend

      I worked at ICON full-time

      Pros

      interesting clients and projects
      central london office

      Cons

      long hours
      poor culture of expecting you to be at your desk, and feeling judged if leaving before 6:30pm
      Under staffed and over stretched. E.g. on bank holiday weeks, you would still be expected to do your full time hours, just in 4 days. Poor resource management

    9. "Project Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at ICON full-time

      Pros

      Working in early phase eTMF in ICON . it is a good company to work for balance the work life and personal life.

      Cons

      The package is really very less for the freshers specially.

      Advice to Management

      Please work on year end review.

    10. "Manager's view"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Team Leader in Liverpool, England
      Current Employee - Team Leader in Liverpool, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ICON full-time (Less than a year)

      Pros

      Will to improve and grow.

      Cons

      None at the moment as employed for less then 6 months

      Advice to Management

      React and action faster. Improve communication