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    ICON Reviews

    Updated 23 April 2019
    751 reviews

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    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    ICON CEO Steve Cutler
    Steve Cutler
    20 Ratings

    Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Clinical database programmer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at ICON full-time

      Pros

      Great team to work with
      Great company with good vision

      Cons

      Demanding clients on projects
      Tight timelines
      Compensation can be better

    2. Helpful (2)

      "Change is slow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at ICON full-time

      Pros

      Great employees with a solid understanding of their roles and responsibilities. Some very proactive teams that fix issues at the source.

      Cons

      Lots of change over the years which has eroded the culture, some senior managers are very reluctant to change.

      Advice to Management

      Believe in your people and their expertise.

      3. Join the ICON team
      See Our Latest Jobs

    3. "A Company in Decline"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Analyst, Pricing and Market Access in London, England
      Former Employee - Analyst, Pricing and Market Access in London, England
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at ICON full-time (More than a year)

      Pros

      If you like getting paid at the low end of your salary band, this is the place for you.
      If you like a sense of better times past and an inescapable feeling of pessimism, this is the place for you.

      Cons

      Management refuse to learn about the companies and services they acquire and so fail to adapt to keep staff and clients

      Advice to Management

      Listen to your staff to understand the service line of which you are now in charge, despite never working in it

    4. "employee engagement"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at ICON full-time

      Pros

      career progression, good benefits, hr engaged

      Cons

      long hours, lack of support

      Advice to Management

      better communication

    5. Helpful (3)

      "Great people, Awful Executive Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager in Marlow, England
      Former Employee - Manager in Marlow, England
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at ICON full-time (More than a year)

      Pros

      Collective hatred of management brings the workers together

      Cons

      The Ratner's of the Pharma Industry, Management don't care about the workers, always trying to do everything on the cheap

      Advice to Management

      Learn to appreciate your employees

    6. "Generally good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at ICON full-time (More than a year)

      Pros

      - Passionate employees about their work
      - Benefits are decent (i.e. private pension scheme, and private healthcare)
      - Room for development

      Cons

      - Not the most competitive with salaries in the industry
      - No transparency regarding roles and salaries

      Advice to Management

      Be more open regarding salaries; it's very off-putting and unfair when you find out you're getting paid a lot less than someone who is doing the same work.

    7. "Drug Safety Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Drug Safety Associate in Eastleigh, England
      Current Employee - Drug Safety Associate in Eastleigh, England
      Recommends
      Approves of CEO

      I have been working at ICON full-time (More than a year)

      Pros

      Flexible working (easy to WFH), good work/life balance (normal work hours 99% of the time) and supportive managers. In addition, I find if you perform well and are patient you are given responsibilities (such as project lead).

      Cons

      Only small increases in salary, there does not seem to be much stability in the teams - the team I am working in has had multiple staff moved to various other teams many times this year.

      Advice to Management

      Try to keep team changes to a minimum as it is difficult to build a strong working relationship with team members if they are moved to a different team every few months.

    8. "Overall Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at ICON full-time

      Pros

      There are good benefits - vacation, health, pension etc.
      The work is Interesting and varied.
      There are flexible working hours/work from home etc.

      Cons

      There are constant reorganizations which are not communicated to staff effectively. There is a lack of investment in people which leads to a lack of employee loyalty to company and can lead to bad morale in certain departments.

      Advice to Management

      Encourage more bottom up thinking - employees are more than just a number on the balance sheet and a drain on the budget.

    9. "ICON"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at ICON full-time

      Pros

      Great Culture. Supportive and Diverse

      Cons

      Cant think of Cons right now

      Advice to Management

      I cant think of an advise

    10. "Portfolio Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      No opinion of CEO

      I worked at ICON full-time

      Pros

      Excellent training program. Motivated individuals.

      Cons

      Top heaving and needing to know your way around.