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      ICON

      Engaged employer

      ICON reviews

      First Impressions - Anonymous employee ICON Employee Review

      2.0
      31 Oct 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours and good pay. Benefits are pretty standard.

      Cons

      Systems and processes are setting teams up for failure. ICON is its own greatest barrier to providing quality services. They try to foster a culture around kindness and being honest but so far most people I’ve come in contact with have been rude, resistant to provide guidance/help and flat out condescending.

      Explore other reviews about ICON

      5.0
      19 Jun 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      30 Jun 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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