Dead-end job, no work/life balance, micro-management - Configuration and QC Specialist ICON Employee Review

1.0
18 Aug 2022
Recommend
CEO approval
Business outlook

Pros

- great as an entry-level position and get yourself acquainted with the industry - work hour flexibility, is great for moms who have additional responsibilities like picking up kids from school, etc

Cons

- job itself is repetitive and makes your brain into sludge - dead-end job, no growth, department politics also do not want you to progress and grow your career. (Lateral movements vs moving up) Lack of communication from all departments - if you are content with a little and lack self-confidence and have little self-worth, you will love it. -I've seen many people with so much potential and (frankly overqualified) happily wither away here and management does not do anything to appreciate them on top of that, keeps them underpaid -Incompetent employees are not let go due to staff constraints, adding to the work. It's a constant loop of training new hires and wasting time - Eternal backlog from this department which ensures all clinical trials are set up late + tight deadlines that are impossible to meet. Clients will never get their projects finished on time as promised, ever! -Serious micro-managing techniques ***No respect for family - family member gets COVID, and the manager asks if current tasks can be finished before taking leave without any display of humanity.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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