Worst Employment Experience of My Life - Senior Quality Process Leader ICON Employee Review

2.0
11 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The salary was fairly competitive

Cons

To preface this, I was told by my manager that I was one of her best employees, yet I was never given a raise and ultimately was let go. ICON does not protect their employees in the slightest. The whole pitch they offer you is that you’ll have them to back you up and support you as you work with another company. Safe to say that is not accurate. Throughout my two years there, I experienced harassment and bullying from the Takeda side. I was told repeatedly by my ICON manager to stick it out because things are “always changing.” For the last 6 months at my job, I could feel the tides turning. I was being asked by Takeda to make workflows for all of my jobs. It was clear I was going to be let go. When I brought this to my ICON manager- repeatedly- I was dismissed every time. Well. I got let go. ICON had always promised there would be ample time on the bench to place me in another job if this was the case. Safe to say they couldn’t find anything for me. I interviewed, didn’t hear back for a solid week, and was told they were going in another direction and that was it. Out of a job with no severance. Everything I was told about job security and ICON “working for me” was completely inaccurate. Save yourself the pain.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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