A wake up call - Customer Service IKEA Employee Review

3.0
23 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Great coworkers, everyone was a team in the department, okay discount, clean environment, good parties and events, compensation was higher than most places doing the same type of work.

Cons

Upper management was incompetent, not understanding about life outside of work, a lot of people I worked with were in College, but scheduling was difficult to accommodate school. Other departments were hard to communicate with, not very helpful at all. Couldn't really speak to anyone in upper management about issues with other departments because they were all buddy buddy. No room for advancement unless your kissing someones butt well before the position is open.

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5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment Pay is good Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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