Great company. Good benefits. Easy to become a lifer - Customer Service IKEA Employee Review

4.0
17 May 2013
Recommend
CEO approval
Business outlook

Pros

Competitive base pay - I know in the early 2000's their start pay for their lowest paid position was 60% higher then minimum wage. Benefits 15% Discount on product Great fellow coworkers

Cons

Some company politics but not enough to make it a difficult place to work at. Weekends can be stressful. Very busy and typically under staffed.

Explore other reviews about IKEA

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers and coworkers-felt like family.

Cons

Holidays were brutal but mainly because of the coworkers

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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