A good company - Customer Resolution Generalist IKEA Employee Review

3.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good team members Good ethos Good pension

Cons

Ikea works with partner companies who don't have the same values High call volumes/low staffing mean less variety in work. Constant calls is stressful- it's better when it's broken up between web, offline and calls. I'd have given five stars for values culture a tear ago

Explore other reviews about IKEA

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid time off Health care

Cons

Hours , store open later than it needs to be especially on holidays or days considered holidays ( Mother’s Day , father’s day ) comes to mind . Schedule, tough to get vacation days approved in summer months even if you have a lot of vacation time Management (especially upper management) not held accountable for poor sales , inventory issues, lack of hiring, untrained coworkers ….

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