Cliquey Culture and Underwhelming Support - Community Manager Ipsos Employee Review

2.0
6 May 2020
Recommend
CEO approval
Business outlook

Pros

The pay is slightly above average.

Cons

Ipsos SMX continuously fails to supply their employees with the structure necessary to succeed in a fast-paced, high-volume role. Leadership has clear favorites, making it difficult to do well and stand-out if you're not one of the gang. Employees are expected to buy-into a relatively toxic workplace culture in exchange for nothing but continued stress. The tasks and responsibilities of my role would be spread across 2 or more individuals at any other organization. If you so choose to seek-out support, leadership will instead micromanage and berate you for being incapable of handling the workload of 2+ people in an entry-level role. While the compensation is slightly above average, I urge you to know that it simply isn't worth your mental health and stability. I urge you to avoid this toxic, kool-aid culture at all costs.

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5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits, good manager, great opportunity to skill stack

Cons

Shrinking US foot print, limited advancement opportunity

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities and various locations

Cons

You work your tail off using gas, mileage, time, energy, tolls, and consistent but the authenticator who sit in the comfort of their home find any and everything wrong with the survey you fill out. Then, you don't get paid. Their portal that you are supposed to use while on location has connectivity issues or whatever reason they decide to blame it on. So far, I've lost $500.00 with this company. There are many other mystery shopping companies who don't try to cheat you out of money. If I had to guess, they use your pictures and get THEIR money but won't pay their contractors. I would suggest shopping for any other company besides Ipsos!

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