Benefits Specialist - Anonymous employee Mercer Employee Review

2.0
31 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

provided training for life and health insurance licensing, good benefits

Cons

changed rate of pay and title without notice to employee. Payroll wasn't willing to discuss rate of pay changed any further with employee, seemed unfriendly, was a call center environment, stressful hiring process, jumped through numerous hoops, was a number to the higher ups. Was told it is family and friendly orientated company, wasn't like that at all.

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5.0
31 May 2026
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CEO approval
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Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

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