Pros
Steady paycheck, protection from the elements inside the building i guess. I need at least 20 words in order to submit this but there are no more pros
Cons
Where to start? The job is monotonous, you get yelled at all day by customers and they pay you pittance. Plus they value an absurd schedule adherence that glues you to your desk even after someone yells at you on the phone and you need a breather so you don't take it out on the next person. I'm gonna give you the inside truth about this position - they tout the "endless opportunities" at this place but they are SO few and far between that you are basically stuck on the position. They always find some little thing to not only nitpick about but will also use it to keep you in that spot for as long as they can. Now on to the team leads. They are absolutely useless. They come in when they want, find out when you do one little thing wrong and will not let you hear the end of it. Afterwards they hang out with their clique of other team leads and continue to do nothing. And of course, no one says a word.