Too many to mention but I’ll cover the headlines Senior Management (sales) utterly useless and completely incompetent. Have no idea how to sell to enterprise customers and should not be put in front of a dog let alone a customer. Every answer they give sounds like something from ChatGPT, loads of buzzwords and no substance. They decided to focus on enterprise customers, all great in theory until you are speaking to the FD / CFO of an enterprise and telling them why they should move their banking services to Revolut. Without thinking they can list off 20 reasons why the will not, now or ever and they are all valid reasons.