Territory Manager - The road that leads to nowhere - Territory Manager Reynolds American Employee Review

1.0
19 May 2018
Recommend
CEO approval
Business outlook

Pros

Company car - although they deduct $150 from your check monthly when no other companies in the industry do that. 401k, medical, dental

Cons

You will most likely have to leave the company to create your own promotion opportunities. I was on their “succession list” for a number of years. Basically, if your on succession it means management has given their blessing in getting you promoted. The tobacco industry is on decline and with that said, so are the promotion opportunities. Unfortunately, there are a lot of people looking for a promotion and nationally, there may only be one spot per year with 20-30 people waiting their turn. If you happen to get lucky to be offered, be prepared to get whisked off to some desolate area. And if you turn it down you might as well pack your bags because you just blackballed yourself. There is only one path for advancement for a TM, and that is trying to get to Account Manager. That is if there are any available. Starting pay for an Account Manager ranges in the 70’s. If I had to do it all over again, I would spend a few years here and leave. You can get a similar job in a different industry in the 80’s. That’s what I did and I am very happy. Only regret i have was being naive. Got fed the koolaid thinking I was next to get promoted and to be patient. There are people who I still talk to that are still on succession longer than I was who are still living the pipe dream. Please don’t let that be you. If you want to get promoted, create your own. Don’t leave it to chance in a delicing company. People leave because the pay is terrible. Starting pay is absolutely below the majority of the industry as well as other CPG companies. 2 things happen when you pay like this - good people leave and desperate people get hired.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

avatar
Reynolds American Response
3mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

1
See reviews by: Helpful|Rating|Date|All