Easy Job but Overcomplicated. - Territory Manager Reynolds American Employee Review

3.0
19 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Salary, benefits, PTO, company car, phone allowance, EASY JOB.

Cons

Company over complicates everything for this role. There are so many things they could get rid of to make it more fluent. I interned for the company and was pushed directly into the role, the were not 100% truthful with what the job would look like. This is NOT a sales role WHATSOEVER. This is a convincing role, you do NOT reap what you sow, there is NO commission. This job is simply reading a planogram and making things look pretty. Some locations are rough depending where your territory is. I had things thrown at me and snatched out of my hand by some of the clientele. If you don’t get a good division manager, it will not be fun. There were many occasions where the manager would make you feel stupid and laugh at some of your ideas. Often would ask question, and was given an answer that implied it was a dumb question.

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Reynolds American Response
11mo
Thank you for your review regarding your experience as a Territory Manager. We take your feedback on management seriously and we will pass it along to the appropriate channels for continuous improvement.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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