Easy Job but Overcomplicated. - Territory Manager Reynolds American Employee Review

3.0
19 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Salary, benefits, PTO, company car, phone allowance, EASY JOB.

Cons

Company over complicates everything for this role. There are so many things they could get rid of to make it more fluent. I interned for the company and was pushed directly into the role, the were not 100% truthful with what the job would look like. This is NOT a sales role WHATSOEVER. This is a convincing role, you do NOT reap what you sow, there is NO commission. This job is simply reading a planogram and making things look pretty. Some locations are rough depending where your territory is. I had things thrown at me and snatched out of my hand by some of the clientele. If you don’t get a good division manager, it will not be fun. There were many occasions where the manager would make you feel stupid and laugh at some of your ideas. Often would ask question, and was given an answer that implied it was a dumb question.

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Reynolds American Response
11mo
Thank you for your review regarding your experience as a Territory Manager. We take your feedback on management seriously and we will pass it along to the appropriate channels for continuous improvement.

Explore other reviews about Reynolds American

5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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