Nice people shame about the pay - Service Delivery Agent Saga Group Employee Review

3.0
16 Nov 2024
Recommend
CEO approval
Business outlook

Pros

- fully remote - lovely colleagues and managers - used to have good earning potential

Cons

- since Saga have outsourced a lot of their calls to South Africa there is no longer time and a half overtime and commission has been dramatically reduced. - lots of micromanagement over petty targets like marketing consent for example. - inconsistent QA means it’s hard to get commission.

Explore other reviews about Saga Group

5.0
14 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Amazing people work for this company

Cons

None, beyond knowledgeable on all specs of the company.

4.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Incredible staff and managers. Family meal

Cons

Long hours, other than that I loved it.

See reviews by: Helpful|Rating|Date|All