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      Sage

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      Decent job with no real path to progression. - Technical Support Sage Employee Review

      3.0
      27 Jan 2019
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent wage, great benefits and PTO. Easy access to highway, makes for a simple commute. The office is nice and the hardware is pretty current. The area is nice, no concern for crime or anything like that. My manager and team is great to work with.

      Cons

      No real path to progression. You will get a merit increase each year dependent on some extremely rigid metrics/stats that continue to increase each year. The system is designed to burn you out. They say you will get a bonus, but we have not for 4 years and the trend seems the same. The work is monotonous and shallow, and you better be prepared to deal with some very toxic and pushy customers. As you "progress" you will be expected to perform ever-increasing job duties with no increased pay.

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      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
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      Sage Response
      3w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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