Be aware! - Anonymous employee Sage Employee Review

2.0
16 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people (in my team) and working environment was very pleasant at Brightpearl, informal, laid back and relaxing for the most part. The work was challenging and could be very engaging at times.

Cons

Where as the "ground troops" were generally knowledgeable and professional people, the same could not be said for the management level. From Management Level through to C-Level it appeared candidates were hired for being "Flag Saluters", "Duck Aligners" and "Though Leaders". The management team were hugely disjointed from the realities of the day to day running of the company and appeared to have no understanding or vision for the product and it's many flaws. Where as the office environment is relaxed it is by no means a "fun" and "cool" Silicon Valley start-up office that they sell it as. It is a standard British Company just with a relaxed dress-code and no different from any other company I have worked for.

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5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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