4.0
29 Feb 2016
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Free car park, great building, positive customer service culture.
Cons
Short term thinking from management to get quick results in customer service.There's a focus coming from the higher ups to lessen the focus on providing a good service and to focus on providing a quick, transactional service instead. This goes against the company's focus for the last few years.