Biased, Bureaucratic, Hypocritical And Sometimes Toxic - Product Marketing Salesforce Employee Review

1.0
25 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Nice office spaces (if in a hub location), nice in office perks, volunteer in community culture, company is growing

Cons

Wolf in sheep's clothing reality with rampant racial bias across multiple levels of leadership backed up by Employee Services (which is HR at Salesforce). Answers to any issue is token meetings, followed at best with radio silence and patronized listening, and worst by outright retaliation costing people promotions, raises, bonuses, stock, and their reputation. The cult mentality of telling employees and the community you are racially progressive while appropriating Hawaiian culture, happily doing business with those directly harming vulnerable immigrants, and supporting white leaders who continually overlook and attack their higher performing POC subordinates, is horrendous.

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Salesforce Response
6y
Racial bias is not tolerated at Salesforce and is completely contrary to our values. The behaviors you've described are very concerning, and we're taking this situation seriously. As soon as you can, could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Regarding your comment about appropriation - we have made the decision to move away from our use of Hawaiian terminology while preserving a few key terms core to our company’s philosophy and culture. You can refer to Tony Prophet's Native Hawaiian Culture Update on August 8 on Chatter for more information.

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5.0
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Pros

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Cons

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4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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