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Salesforce Reviews

Updated 16 December 2017
3,348 reviews

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4.3
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3,348 Employee Reviews

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Pros
  • Probably couldn't find a better work-life balance anywhere in the bay (in 246 reviews)

  • The 1-1-1 model that allows us to volunteer up to 7 days per year (in 104 reviews)

Cons
  • You need to set your Work/Life balance (in 185 reviews)

  • Fast paced environment - Must be a self starter (in 101 reviews)

More Pros and Cons

  1. "CSG: The place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Adoption
    Current Employee - Customer Adoption
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    CSG is full of smart, savvy people who are all focused on one thing - making the customer adoption experience of Salesforce more effective, engaging and empowering for the business. It's a great area for someone smart who wants to grow their career and their knowledge. Best managers/smartest people - what's not to love?

    Cons

    Be ready to work hard and roll up your sleeves to get it done. Don't expect to be a paper pusher - no one has time for that here!! Either you're a doer or you're not welcome. You totally can be strategic WHILE doing here.

    Advice to Management

    Keep on keeping on. The group has been growing and changing a lot and the new Success Cloud branding and development will be a welcome progression for both people working here and the customers.


  2. Helpful (2)

    "Success Graduate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Success Graduate in London, England
    Current Employee - Success Graduate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    - Brilliant benefits
    - Visited HQ's in Dublin and San Francisco for on boarding, within first 7 weeks
    - Really invest into development and making you a Salesforce ambassador
    - Great colleagues and culture

    Cons

    - Can get very busy

    Advice to Management

    - Allow employees to freely discuss what job they'd like to do


  3. Helpful (2)

    "Great company culture, extremely friendly but challenging environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    The values around trust, transparency, innovation and equality are really driven and I haven't met anyone who isn't committed to these values. The culture is incredible and the Ohana spirit is something everyone is accountable for, I've never been at a company has such a cohesive mentality. The offices in London are incredible and we're extremely fortunate to get great snacks, benefits (incredible wellbeing reimbursement!) and a generally friendly place to work in.

    Cons

    The agile and lean teams mean we do a lot of work. Quite often the focus is on solving burning issues (and there are a lot of them!) instead of focusing on the fundamental operations, which doesn't leave us much time to fix things and make them better. I also struggle to understand why it's so hard to get licences for our own products to use internally. Also, not enough clarity around development and career guidance, that's left all up to you.

    Advice to Management

    Keep doing what you're doing on the culture front (great job!!), but some operational aspects could seriously use a re-vamp. We should make our own products more accessible to use internally (i.e. marketing cloud) and also give employees the opportunity to plan and set goals for their career, perhaps some kind of career/goals workshops?


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "What's it like to work for Salesforce?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Exciting, fast paced, great culture, smart people, superb solutions, what more could you want?!

    Cons

    Be prepared to work very hard but get rewarded accordingly

    Advice to Management

    Keep up the good work and the very transparent communication!


  6. "It really is as good as you have heard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Architect in Southampton, England
    Current Employee - Program Architect in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Great product that is clearly only getting better.
    A sales culture but also a genuinely held commitment to customer success.
    Pragmatic approach to people management -- people find a way to do the right thing rather than hide behind process.
    Success is properly celebrated and rewarded.
    Philanthropy is a core value of the company, not PR.
    Things move fast, creating opportunities for growth.

    Cons

    One or two processes still maturing (but this is to be expected).

    Advice to Management

    Keep going, and make sure that as the business matures that the ups and downs don't compromise the commitment to customer success, philanthropy and general way that people are treated.


  7. "Great company and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Database Administrator in London, England
    Former Employee - Senior Database Administrator in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Salesforce full-time (More than a year)

    Pros

    - Great benefits
    - Amazing London location
    - Great job security
    - Good work/life balance

    Cons

    - So many parts to the company that different clouds feel like a different business
    - Quite slow paced if you're used to start-ups
    - A lot of beaucracy
    - Difficult to feel involved if you're a remote worker

    Advice to Management

    More visibility into the greater goals you're working towards


  8. "Employee Focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Architect in London, England
    Current Employee - Program Architect in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Excellent focus on employee and employee well being. Great company which is still growing.

    Cons

    Still new to company, none found so far.


  9. "Good Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in London, England
    Current Employee - Principal Software Engineer in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    - The company puts employee wellbeing above all else
    - Incredible selection of bonuses and perks
    - Amazing offices in the Salesforce Tower London

    Cons

    - Hard to find a meeting room
    - Not allowed to use training budget for conferences or workshops

    Advice to Management

    - Review your training budget policy. You are stopping your best people from learning new skills and contributing to the growth of the company


  10. "Business Solutions Consultant at Salesforcev"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Solutions Consultant in London, England
    Former Employee - Business Solutions Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time (More than a year)

    Pros

    Company share discount scheme, monthly fitness and wellbeing allowance (gym memberships, supplements, professional massage etc.), education bursary, time off for volunteering (not taken out of regular holiday allowance)

    Cons

    None experienced in my role


  11. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    As a graduate, I feel like I am learning a lot. I have definitely grown in my short time with the company.

    I am definitely listened to and I feel like I am trusted by my team. I feel like I have a lot of creative freedom in my work.

    Cons

    There isn't much communication between different teams. If I had a problem with something I am not always sure who I need to talk to.

    Advice to Management

    Continue investing in future graduates!


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