Salesforce Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Salesforce Reviews

Updated 21 February 2017
2,555 reviews

Filter

Filter

Full-time Part-time

4.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Salesforce Chairman and CEO Marc Benioff
Marc Benioff
1,920 Ratings

2,555 Employee Reviews

Sort: Popular Rating Date

Pros
  • Probably couldn't find a better work-life balance anywhere in the bay (in 177 reviews)

  • This is so powerful on so many levels 1-1-1 model (in 77 reviews)

Cons
  • work life balance is blurred, travel a lot (in 142 reviews)

  • I can't think of any, though cons could be perceived if you aren't comfortable with an extremely fast paced publicly traded organization (in 77 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "What a place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Success in Staines, England
    Current Employee - Employee Success in Staines, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Constant communication so you are aware of all of the new and exciting things that are happening across the business
    - Endless, amazing volunteering opportunities to give back to the community - 56 hours a year!
    - Colleagues across the business listen and are interested in advising in terms of career development
    - Lots of opportunity to learn and develop knowledge through seminars, round tables and lunch & learns
    - Wellness is one of the key values at Salesforce and it definitely shows - our benefits are second to none!

    Cons

    - Some teams don't practice all of the values of Salesforce, they only focus in on a couple - transparency is one that I feel needs to be developed more
    - London and Staines are very separate entities. By bringing more seminars and events to Staines, it will enrich the culture and lay some of the pressure off of the work space issue in London

    Advice to Management

    - All teams embody all of the values Salesforce is built on
    - Managers to commit to engaging with employees regularly (1:1's) - some of these are missed or moved out for weeks on end, which can be demotivating


  2. "Just started"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in London, England
    Current Employee - Strategic Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Great culture, products, colleagues and a very welcoming environment. The London office is also in an amazing location.

    Cons

    Commute is a bit tough and there is an extreme amount of information to process in the beginning, but they do it in a very methodical way.

    Advice to Management

    Don't lose your culture or your mojo when growing so fast. Set realistic expectations and live by them.


  3. "review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce full-time

    Pros

    great perspectives for the company

    Cons

    hard balance pro/perso in this company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Challenging, Rewarding and Fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    At Salesforce you are in a position to define and shape your own career. There is nothing you can't achieve if put in hard work, time and take the philosophy that it's on your shoulders to define what you want and go and get it.

    Cons

    If you don't enjoy that kind of freedom and prefer a more structured environment where there are simpler and more defined demands placed on you then this is not the place for you.

    Advice to Management

    The best managers at Salesforce are the ones who value people. They see the abilities an individual has and work to let them grow and develop those skills. Hire more managers that understand that.


  6. Helpful (7)

    "Hit or miss.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Salesforce full-time (Less than a year)

    Pros

    -Working with some great individuals
    -Lots of perks such as benefits, healthcare, pensions, etc
    -Pay is in line with the current market

    Cons

    -Lots of middle management are poor at their jobs
    -Not enough mentoring or knowledge within middle management
    -Full of politics
    -Some really shady practices in middle management with managing subordinates, 'mentoring', etc

    Advice to Management

    Identify those managers that create a toxic environment and address the issues.


  7. Helpful (2)

    "Want to constantly be challenged and remain engaged, join Salesforce!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    - Amazing team and Ohana culture
    - Bucket loads of talented people to learn from
    - The V2MOM process is the best tool used for alignment, making sure everyone is going in the right and same direction, and that they know their work adds meaning to the overall company goals
    - Giving back...wow! This is so powerful on so many levels 1-1-1 model
    - Lots of smiling faces

    Cons

    - Numbers driven
    - Not local enough
    - Weak mid level management
    - Engaged in to much lip service
    - Full of politics and egos

    Advice to Management

    Are managers really managing and coaching? How do you know if this is actually happening? Can employees really be honest in their feedback without reprisals?


  8. Helpful (1)

    "Great Culture, High Performing Sales Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Account Executive in London, England
    Current Employee - Enterprise Account Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Working with top talent
    Great product
    Great vision and roadmap - ahead of innovation curve
    Great executive leadership
    Fun, vibrant, energetic culture
    Decent staff benefits

    Cons

    Challenging sales environment - 1 in 5 hit target
    Limited career growth / progression for those early in their career
    Many resources diverted to handful of big global accounts

    Advice to Management

    More support for sales teams not covering the big global accounts - and help (coaching) to gain access to the board/CEO in the T2 accounts. Need to rethink around nurturing younger talent


  9. Helpful (4)

    "Good but could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England
    Neutral Outlook
    Approves of CEO

    I have been working at Salesforce (More than 3 years)

    Pros

    Inspirational CEO and vision
    World class products
    Excellent country managers
    Talented teams and some great people
    Giving back culture is awesome

    Cons

    Middle management is very poor in UK
    Glass ceiling for development - prefer to hire ex Oracle/MS than promote from within
    Accounts get moved every 12months - leading to bad customer sat and fed up sales people
    Lots of egos and politics between IRE and UK
    Good sales people move to other companies as no development

    Advice to Management

    So close to being great but needs a cull at middle mgmt


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    Give back to the community
    Supportive for career development

    Cons

    Not competitive on salary for existing employees

    Advice to Management

    Improve retention by reviewing internal compensation


  11. "Great career move"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    The Ohana culture is pervasive throughout the organisation and makes Salesforce a really enjoyable place to work.
    The excitement and buzz around the products both internally and from customers is fantastic.
    Opportunities for career progression in the longer term.
    Focus on customer success.
    Great innovative products which customers seem to love.
    1:1:1 model offers the chance to do some valuable work and give something back
    Inspirational CEO

    Cons

    Structure for managing multi-national accounts still needs some refinement.
    Free chocolate



Showing 2,555 of 2,685 reviews
Reset Filters