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Salesforce Reviews

Updated 24 March 2017
2,712 reviews

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Full-time Part-time

4.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Salesforce Chairman and CEO Marc Benioff
Marc Benioff
1,965 Ratings

2,712 Employee Reviews

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Pros
Cons
  • You can often struggle with your work/life balance based on the YoY high-growth demands (in 152 reviews)

  • The company is growing very quickly hiring nearly 6000 people this past year (in 28 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "What a place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Success in Staines, England
    Current Employee - Employee Success in Staines, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Constant communication so you are aware of all of the new and exciting things that are happening across the business
    - Endless, amazing volunteering opportunities to give back to the community - 56 hours a year!
    - Colleagues across the business listen and are interested in advising in terms of career development
    - Lots of opportunity to learn and develop knowledge through seminars, round tables and lunch & learns
    - Wellness is one of the key values at Salesforce and it definitely shows - our benefits are second to none!

    Cons

    - Some teams don't practice all of the values of Salesforce, they only focus in on a couple - transparency is one that I feel needs to be developed more
    - London and Staines are very separate entities. By bringing more seminars and events to Staines, it will enrich the culture and lay some of the pressure off of the work space issue in London

    Advice to Management

    - All teams embody all of the values Salesforce is built on
    - Managers to commit to engaging with employees regularly (1:1's) - some of these are missed or moved out for weeks on end, which can be demotivating


  2. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director
    Former Employee - Account Director
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, products, culture, people, benefits. 10/10

    Cons

    N/A N/A N/A N/A N/A N/A

    Advice to Management

    N/A


  3. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England
    Former Employee - Sales Development Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time (More than a year)

    Pros

    Huge focus on personal development
    Amazing perks
    Great colleagues
    Internal progression

    Cons

    Moving elsewhere will make you consider your decision

    Advice to Management

    Doing great, keep up the good job!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Exciting Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Great team of people
    Diversity promoted
    Work life balance
    Opportunity for growth
    High energy environment
    Philanthropy promoted

    Cons

    High-Pressure Environment
    Management from dashboards
    Self-Training

    Advice to Management

    Get to know employees better
    Stop hiding behind dashboards

    Salesforce Response

    23 Mar 2017 – EVP, Global Employee Success

    Thanks for your feedback! I'm glad to hear that you have been enjoying your time the past few years, and living our values: Giving Back and Equality. Thank you also for your thoughts on our ... More


  6. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time (More than a year)

    Pros

    Fantastic company good introduction into the world of SaaS selling. Thier are so many pros working for Salesforce, for example, the offices in Heron Tower are breathtaking - will inspire anyone. The quarterly Town Halls are great to keep everyone geed up and in the know. Great insight into some of the top businesses in the world and you get to speak with and learn from some of the best in the industry.

    Cons

    Management or lack of Management. Misunderstanding in selling solutions - so many solutions when faced with a customer can become confusing to the customer what exactly they are speaking to SF.com about. Is it a CRM, Marketing Platform, Lead gen, Web Personalisation, Ad platform, Services?? I feel the AE's are sometimes spread to thin with so much to offer.

    Advice to Management

    I would have stayed at Salesforce.com until now if I wasn't working under one of the worst Managers in my career - I believe this was bad luck more than a normal practice at Salesforce. I would highly recommend focusing on leaders with morals and character, then simply bottom line and numbers achieved.


  7. "Best place to work yourself to death"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in London, England
    Former Employee - Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Salesforce full-time (Less than a year)

    Pros

    Free fruit free coffee free chocolate.
    You learn many technical skills and good company to have on CV

    Cons

    8 cases per day unmanageable. Exhausted to such an extent you have no energy to even go out on the weekends.
    Salesforce is all work and more work unrealistic figures made up on the fly.
    It is pure exploitation and I resigned for the simple reason it took a toll on my health. You can't keep up this pace with out screwing your health.

    It's a good name to have on your CV stay a year and leave if you care about your well being.

    Advice to Management

    Before you come up with unrealistic targets try and proof yourself you can do it.


  8. "Just started"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in London, England
    Current Employee - Strategic Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Great culture, products, colleagues and a very welcoming environment. The London office is also in an amazing location.

    Cons

    Commute is a bit tough and there is an extreme amount of information to process in the beginning, but they do it in a very methodical way.

    Advice to Management

    Don't lose your culture or your mojo when growing so fast. Set realistic expectations and live by them.


  9. "review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce full-time

    Pros

    great perspectives for the company

    Cons

    hard balance pro/perso in this company


  10. Helpful (1)

    "Challenging, Rewarding and Fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    At Salesforce you are in a position to define and shape your own career. There is nothing you can't achieve if put in hard work, time and take the philosophy that it's on your shoulders to define what you want and go and get it.

    Cons

    If you don't enjoy that kind of freedom and prefer a more structured environment where there are simpler and more defined demands placed on you then this is not the place for you.

    Advice to Management

    The best managers at Salesforce are the ones who value people. They see the abilities an individual has and work to let them grow and develop those skills. Hire more managers that understand that.


  11. Helpful (9)

    "Hit or miss.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Salesforce full-time (Less than a year)

    Pros

    -Working with some great individuals
    -Lots of perks such as benefits, healthcare, pensions, etc
    -Pay is in line with the current market

    Cons

    -Lots of middle management are poor at their jobs
    -Not enough mentoring or knowledge within middle management
    -Full of politics
    -Some really shady practices in middle management with managing subordinates, 'mentoring', etc

    Advice to Management

    Identify those managers that create a toxic environment and address the issues.



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