Salesforce Reviews | Glassdoor.co.uk

Salesforce Reviews

Updated 24 June 2018
3,787 reviews

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4.3
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3,787 Employee Reviews

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Pros
  • "Work/life balance is not perfect but a big step above other companies I have worked for" (in 277 reviews)

  • "Salesforce is a great corporate citizen with their 1-1-1 pledge" (in 118 reviews)

Cons
  • "Work/Life balance is difficult at times" (in 201 reviews)

  • "Fast-paced environment means that there can be an overwhelming number of firedrills" (in 77 reviews)

More Pros and Cons

  1. "Senior AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in London, England
    Current Employee - Senior Account Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    The stuff around putting the customer first is all true. The company gears everything towards making customers successful with the best technology, the best people and the best ideas (because technology is just technology if it is not doing the right thing). The benefits, facilities and opportunities are sector leading

    Cons

    Like any business it can hire some poor managers. It takes people in from rival businesses and whereas they often bring new and strong ideas on how Salesforce can develop they can also bring an old fashioned IT industry attitude of negative pressure and blame.

    Advice to Management

    Treat your people the way the company treats you. Listen to some of those Steve Jobs quotes.


  2. "Great Company - shame about the specific management team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Principal Success Manager in London, England
    Former Employee - Senior Principal Success Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time (More than a year)

    Pros

    Great dynamic company with creative, smart and energetic staff. Good pay and benefits. Great charitable, diversity and equality principles. Fantastic products you can be proud of.

    Cons

    Sales trumps all attitude impacting what is best for the customer at times.
    Immature HR processes still learning to deal with rapid growth and the impacts of that as the power of mid/ lower leadership increase in any corporation.

    Advice to Management

    It's important to have a strong ethos and talk the talk but Ohana needs to be more than talk. As you organically grow (super fast) and your people rise with that growth, leadership skills need validating and care must be taken as fiefdoms and personal career ambitions can create negative behaviours.

  3. Helpful (1)

    "Solution Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Dynamic Environment, Loads of opportunities to shine with customers, prospects and events, Loads of things to learn, Very committed team, Great individuals and Great Flexibility on where and how to work.

    Cons

    Sometimes the information is too much to handle it properly


  4. "Senior BDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - London in London, England
    Current Employee - London in London, England
    Recommends
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    great parties and fun family culture

    Cons

    too much admin all the time


  5. "Best Place I've worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    Progressive thinking, great products, real and honest focus on value based culture
    Truly flexible working and a relentless focus on customer success.
    Global leadership is strong and consistent with a wider remit to "do good"
    Management are good at saying thanks and recognising people for their efforts

    Cons

    Its pretty hard keeping up and the volume of information is huge and does not stop.
    As the company grows its becoming a little more difficult to navigate
    Dizzying array of communication channels to deal with.

    Advice to Management

    Keep up the great work!

    Salesforce Response

    4 Jun 2018 – Linda Aiello, SVP International Employee Success

    Thanks for such a great review and for your 5 years of service with Salesforce. It's always good to hear that someone is loving their time at Salesforce. Thanks also for the feedback on... More


  6. "Principal Success Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce full-time

    Pros

    Great corporate culture and possibility to do VTO. Everyone wants to help

    Cons

    Sometimes the culture does it trickle down to the regions properly


  7. Helpful (6)

    "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    Salesforce was a great place to work with awesome people and amazing benefits.

    Cons

    unrealistic targets
    patches are small
    sometimes feels like a lottery on what Accounts you have
    1st and 2nd line management is poor in the UK

    Advice to Management

    UK Leadership should look at what other regions in EMEA are doing right, like DACH or France.

  8. Helpful (1)

    "#1 best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in London, England
    Current Employee - Senior Account Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Amazing benefits
    Really hard-working and friendly, helpful employees - they hire on personality and ethics.
    Fantastic values, we really make a difference here and you have very happy clients.
    New business comes easily as the brand is so well revered.
    Product caters for all types of business from one man bands to google, amazon and Governments

    Cons

    Nothing is perfect but the tiny tweeks required are happening in real time to try and make the life here as enjoyable and productive as possible.
    Salesforce don't actually have the cleanest use of the Salesforce app! More app rigour could help with account team changeovers as there is a loss of info when teams swap.
    The sales commission on very big deals is heavily reduced

    Advice to Management

    Keep up the great work.
    Don't penalise sales people for big deals.

    Salesforce Response

    9 May 2018 – Linda Aiello, SVP International Employee Success

    Thanks for the great feedback! I'm overjoyed to hear you are enjoying your time here so far. I'm also happy to see you have thoughts on how your team can continue to be more and more innovative. I... More


  9. "Great forward looking company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Staines, England
    Current Employee - Anonymous Employee in Staines, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    Innovation, values, compensation, working from home, customer focussed

    Cons

    Very US centric, expected to be Salesforce to the core


  10. "One of the best place's to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than a year)

    Pros

    Great to work in an exciting and fast paced environment. Teams are full of talented individuals and the company supports your career aspirations and development. Alot of authomy given over role and decisions.

    Cons

    As the company continues to grow, it runs the risk of becoming too operationally matrixed and too corporate in culture.

    Advice to Management

    Stay true the Ohana culture roots and you will bring out the best in your teams


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