good experience. - Vice President - Credit Officer Santander Employee Review

3.0
28 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Hard work and intelligence is rewarded. Good Management team in the commercial bank segment (middle market specifically) Bank is working towards improving employee satisfaction

Cons

Re-orgs annually/lots of Sr. management changes (all the time) Haven't figured out clear strategy on how to succeed in the commercial banking space (strategy has changed significantly over the last three years) Credit is not necessarily rewarded well; over-time is welcome

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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