Do Not Work Here - Financial Specialist Santander Employee Review

1.0
17 Jun 2015
Recommend
CEO approval
Business outlook

Pros

None, but I must enter at least five words for this section, which is way too generous.

Cons

Absolutely terrible. I came from another bank where the roles were well carved out and everyone in the branch knew who serviced what type of customers. Santander tempted me with a higher salary. I made the mistake of going over. My branch manager was awful and colluded with the other banker behind my back. I was spied on so she could ride me about cell phone use, being one minute late (literally) to a branch that experienced very little foot traffic. District manager who knew nothing about actual sales said I should avoid the casual conversation I used (which proved effective considering I booked over $3 million at my other employer) and use this canned crap on an excel sheet. Was this a joke? You are micromanaged down to the minute where they review your microsoft calendar constantly. All in all, if I was serious about staying in the industry I would have left a week or two after experiencing Santander culture. Stay far, far away from this place.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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