Could be so much better! - Anonymous employee Superdrug Employee Review

*Low hourly contracts. *Minimum wage. *Sparse overtime availability. *Busier stores will not have adequate cover for cashiers / floor staff. *Poorly equipped - HHTs only work sporadically & the iPads even less! The tills are a disgrace - if there is one aspect of a business that should be totally on point this should be it; the very thing that allows said business to take revenue, sadly this is not the case here. The EPOS system within is utterly astounding. For a busy high street chain store (owned by an international group such as A. S. Watson) the tills perform so defectively you find yourself apologising to customers on a daily basis. It's embarrassing. *Expected to interrogate / bombard customers at the till, thinly veiled as 'customer service'. *Team-leaders are not paid much more than a sales adviser despite the greater workload / responsibilities. *Senior management will be expected to work overtime for no extra pay (salaried). *Store managers with a passion for what they do will have that bludgeoned out of them by area managers who don't know how to offer praise. Overall, the company cares more about profit than it does for its staff who generate it.