Pros
There are no pros to working here unless you enjoy being micromanaged.
Cons
Entire teams put on a PIP, without actually calling it that. They are threatening people's jobs by making hitting or exceeding your goals not good enough anymore and they will take how many calls you made and how much of their fake "flexible PTO" into account at the end of the year and let go of anyone who didn't extra work. While they take multiple quarters to tell you what your goals even are. It's insulting and unacceptable. They micromanage everything and do not trust their employees. This is corporate America to a T. Work life balance does not exist. Their 2 mental health days off a year are laughable being every day is more depressing than the next. Oh, and no pay increases on already low salaries.